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Industrial Engineering Journal


THE EFFECT OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON EMPLOYEE'S PERFORMANCE IN INDUSTRIAL ENVIRONMENT: A CASE STUDY

Praveen Kanojia

Dr. Hemant Parmar

Abstract

In the present scenario, every organization required to have skilled and trained employees those who not only work hard for them but also show good character for development of the organization under highly global competition. The purpose of this study was to examine the effect of different factors of organizational citizenship behavior on employee's performance within their industrial environment. The data has been collected in form of questionnaires and rated on five point Lickert scale. The data obtained from 70 respondents of six different industries located in Indore and Dewas of Madhya Pradesh (India) and the comparative study performed among different factor of organizational citizenship behavior and its effect on employee's performance in their industrial environment. Study also focus on identifying the relationship amongst job satisfaction, control beliefs of employees within their working environment

Keywords- Organizational Citizenship Behaviors; Job Satisfaction; Industrial Environment; Work Locus of Control.

Volume (2018)

Number 3 (Mar)

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