Laxmi Gupta

Sharda School of Business Studies, Sharda University,

Abstract

The services of the smart grid are intended to improve grid observability, asset controllability, performance, and security as well as financial elements of operations, maintenance, and planning. The purpose of this study is to identify the factors related with service supply chain of smart grid, identify the most significant service variable, and then understand the importance of it in service level of smart grid. This study has identified 16 relevant influential factors that initiate the service supply chain management (SSCM) for representing the possible interrelation among the identified factors. A TISM approach is used to illustrate how these service factors are interrelated by systematically handling expert views and helps to chronologically assemble various factors from the greatest importance to the slightest least importance ones. Further, these factors are grouped using the MICMAC study grounded on their driving and dependence power. This research provides a complete thoughtful on directional interrelationships between the service components factors and delivers the best possible solution for the active operation of the smart grid and its performance. The ESS system is identified in the current study as the essential element that must be incorporated into the smart grid in order for the electricity grid to operate effectively. This study gives an insight into the current energy scenarios of India, potential, initiatives, and policy regulation. Thus, the proposed model, considered as unique research to understand the fundamental services for efficient performance of sm

Keywords- Structural Modelling, Driving Power, Dependence Power, Cross-impact matrix multiplication applied to the classification analysis(MICMAC).